If you didn't receive an email conformation of your order, please contact our team at support@zjamesc.com with your full name and delivery address.
Orders can be cancelled or amended provided the order has not been packed or shipped. Please contact us at support@zjamesc.com as soon as possible with your name and order number should you wish to change anything about your order.
Payment Information
We accept all major payment methods and cards, as well as Apple Pay, PayPal.
We also accept Afterpay, Zip, Laybuy and LatitudePay.
If you have any concerns contact us at support@zjamesc.com
Create an account with z.james.c to save payment and delivery details for a faster and more personalized shopping experience.
By creating an account you can sign up to our mailing list to receive exclusive news on new drops and promotions.
Refunds
Refunds are only given in accordance with our Returns and Exchanges policy. Please check to see if you're eligible for a return and refund.
The original cost of shipping, import duties or taxes, or sale taxes cannot be refunded.
No we do not offer change of mind refunds or returns.
Refunds are only offered for faulty items that can either be replaced or refunded for the full amount. Please see our Returns and Exchanges information on how to send faulty items back.
